PAIA Manual

PAIA Manual

Promotion of Access to Information Act

This manual is published in accordance with Section 51 of the Promotion of Access to Information Act, No. 2 of 2000 (PAIA) and the Protection of Personal Information Act, No. 4 of 2013 (POPIA).

1. Company Details

Name: MARLEYS HOME
Website: WWW.MARLEYSHOME.CO.ZA / WWW.POTKAMER.COM
Contact Email: GERRIE.1326@GMAIL.COM

2. Information Officer

The Information Officer is responsible for handling requests for access to information:

Name: GERT JACOBUS PIETERSE
Email: GERRIE.1326@GMAIL.COM
Phone: 27824030447

3. Guide on How to Use PAIA

The South African Human Rights Commission has compiled a guide on how to use PAIA. This guide is available from the SAHRC at:

Address: PAIA Unit, South African Human Rights Commission, Research and Documentation Department, Private Bag 2700, Houghton, 2041
Website: www.sahrc.org.za

4. Categories of Records

We maintain records in the following categories:

  • Company registration and statutory records
  • Financial records and tax documentation
  • Customer information and order records
  • Product information and inventory records
  • Marketing and communications records
  • Employment and personnel records
  • Operational and administrative records

5. How to Request Access to Information

Requests for access to information must be made in writing using the prescribed form (Form A) available from the SAHRC. Requests should be submitted to our Information Officer at the contact details above.

6. Fees

Fees for access to information are prescribed in terms of PAIA regulations and will be communicated upon receipt of your request.

7. Processing Time

We will respond to your request within 30 days of receipt, as required by PAIA.

8. Protection of Personal Information

We are committed to protecting your personal information in accordance with POPIA. For more information, please see our Privacy Policy.

Last updated: December 2025