PAIA Manual
Promotion of Access to Information Act
This manual is published in accordance with Section 51 of the Promotion of Access to Information Act, No. 2 of 2000 (PAIA) and the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
1. Company Details
Name: Marley's Home
Website: www.marleyshome.co.za
Contact Email: info@marleyshome.co.za
2. Information Officer
The Information Officer is responsible for handling requests for access to information:
Name: GERT JACOBUS PIETERSE
Email: info@marleyshome.co.za
Phone: 27824030447
3. Guide on How to Use PAIA
The Information Regulator provides a guide on how to use PAIA:
PAIA Guide (English)
Information Regulator: PAIA guides, forms and resources
4. Categories of Records
We maintain records in the following categories:
- Company registration and statutory records
- Financial records and tax documentation
- Customer information and order records
- Product information and inventory records
- Marketing and communications records
- Employment and personnel records
- Operational and administrative records
5. How to Request Access to Information
Requests for access to information must be made in writing using the prescribed form (Form 2: Request for Access to Record) available from the Information Regulator. Requests should be submitted to our Information Officer at the contact details above.
6. Fees
Fees for access to information are prescribed in terms of PAIA regulations and will be communicated upon receipt of your request.
7. Processing Time
We will respond to your request within 30 days of receipt, as required by PAIA.
8. Protection of Personal Information
We are committed to protecting your personal information in accordance with POPIA. For more information, please see our Privacy Policy.
Last updated: 22 October 2026